Rules for Sellers
Selling your comics on Atomic Avenue is easy.
Posting, or revising your postings is little more than clicking a button in ComicBase, and when
you receive an order, you’ve already been paid, and you'll receive payment for all your shipped
orders each week. It falls on you to deliver to the buyer
what he has bought. In order to continue selling on Atomic Avenue, we require all
our sellers to abide by the following rules:
- All items must be as specified in your listing and accurately graded. Buyers have
the right to return items not in the specified condition (and many of our buyers are exacting on grading), so make sure each comic
that ships is in the specified condition. The Atomic Avenue site includes a Comic
Book Grading Guide and a Grading Wizard to help you with grading, as well as
to help buyers understand grades. If you don’t have
time to review near-new comics for miniscule defects, we recommend you use the List
VF and NM comics as condition "VF-NM" option in selling. If you have comics that
would need to be individually graded, and you don’t have the time to do so, you
may also sell your comics as ungraded, which is a "grade" you can select in ComicBase.
If, as you pull
the books you've sold and notice they are not as advertised, you may regrade (and reprice)
purchased comics, or cancel misgraded comics from an order before you ship it. Buyers must
accept or cancel regraded comics before you can ship them. If comics are in a better
grade than advertised, you may not use price a comic up from its advertised price (though you have the option to cancel such books off an order).
- Purchases must be shipped out and marked as shipped within 2 business days of the order. Check your email
frequently, as well as your account screen when using the system. We include enough
in the shipping cost to cover the cost of delivery confirmation within the U.S., so
take advantage of this so both you and the buyer can be assured of the shipment’s
progress. If a domestic buyer claims an order was never delivered, we cannot pay you for the order
unless we have proof of delivery. Do not mark an item as shipped until you have shipped it.
- Ship all items in a way that they will arrive in the same condition they were shipped
in. Package all orders in a box or with cardboard as stiffener so comics are not damaged in transit. When appropriate, use comic bags and
backing boards.
- Ship items via the method specified by the buyer. Be aware Priority Flat-Rate shipping may be the most economical option.
- We allow our sellers to determine their own return policies, but be as accommodating as you can in accepting returns.
Whether or not the problem
was your fault, it’ll be easier to resell a comic than it will be to placate a buyer
who is unhappy with his purchase. You may post your return/exchange policy in the Personal Information
section in your profile to avoid misunderstandings. If you do run across a particularly problematic
buyer, you may always reject future business from him when processing his return.
We want to make Atomic Avenue a safe place for buyers and sellers. While we understand
problems happen, if you violate these rules, the administrator will issue a demerit for each violation. Each user rating of 1 will also
give you -1 in your rank points, and affect your rating. If you receive 2 demerits or -1 rating, we will remove your items from sale and
ban you from selling on Atomic Avenue. In cases of fraud, such as marking unshipped orders as shipped, we will ban you immediately.